Decision making is strongly connected with culture. When I think about decision making for a fast growing company, there’s a lot of new things, we always want to improve the quality of our decisions – including all the diverse opinions while also maintaining velocity. How decisions are made is one of the key questions that I would ask any organization to understand the culture of that organization.
Consensus feels good to those at the top, but it is often the enemy of inclusion. By definition, a group whose members have diverse perspectives will not immediately agree. By making consensus the only goal, leaders run the risk of alienating their people and destroying motivation.