White Paper

Decision Making Can Be a Lever for Organizational Change

How can decision making drive performance and inclusion?

Your approach to decision making can transform your culture and help to build a more inclusive, agile, and high-performing organization.

The key to achieving these goals, however, is adopting a decision-making processes that intentionally balances power and inclusion.

In this paper, you'll learn about a practical framework that can help you solve the most common challenges in group decision making.

Our goal for this paper is to empower business leaders to make better decisions and build more inclusive cultures, leading to better long-term results for their organizations.

Covered in this report:
  • Understand the most common dysfunctions of group decision making and how to avoid them
  • Learn a power-balancing decision-making process to improve equity and inclusion
  • Practice Consent and Advice methods to make better and faster decisions that prioritize progress over perfection
  • Foster a learning culture that empowers individuals and promotes experimentation
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Featured Perspectives
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Decision making is strongly connected with culture. When I think about decision making for a fast growing company, there’s a lot of new things, we always want to improve the quality of our decisions – including all the diverse opinions while also maintaining velocity. How decisions are made is one of the key questions that I would ask any organization to understand the culture of that organization.

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- Joaquim Lecha
CEO, Typeform
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Consensus feels good to those at the top, but it is often the enemy of inclusion. By definition, a group whose members have diverse perspectives will not immediately agree. By making consensus the only goal, leaders run the risk of alienating their people and destroying motivation.

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- Liz Fosslien and Mollie West Duffy
Co-authors of the book Big Feelings