White Paper

Decision Making Can Be a Lever for Organizational Change

How can decision making drive performance and inclusion?

If you want to fully unlock the benefits of psychological safety, you need to understand how to address different needs for different people.

As organizations strive to create psychological safety for everyone, team members experience different levels of psychological safety because of who we are and how we relate to each other.

In this paper, we look at how structural and social barriers  hinder individual experiences of psychological safety, and share a tool to help leaders and teams better understand how invisible power dynamics impact the team’s potential.

Our goal is to help you create conscious practices for building equitable psychological safety across the spectrum of lived experience within your teams.


Covered in this report:
  • Understand the critical relationship between diversity and psychological safety
  • Learn the situational, cultural, and societal influences on psychological safety
  • Map how these factors influence your own experience of psychological safety, and better understand your teammates' experiences

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Featured Perspectives
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Decision making is strongly connected with culture. When I think about decision making for a fast growing company, there’s a lot of new things, we always want to improve the quality of our decisions – including all the diverse opinions while also maintaining velocity. How decisions are made is one of the key questions that I would ask any organization to understand the culture of that organization.

Joaquim Lecha 2
- Joaquim Lecha
CEO, Typeform
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Consensus feels good to those at the top, but it is often the enemy of inclusion. By definition, a group whose members have diverse perspectives will not immediately agree. By making consensus the only goal, leaders run the risk of alienating their people and destroying motivation.